Customer Support Services
Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 basis.
• Catalog Order Taking
• Account Maintenance
• Billing Inquiry
• Business Reply Card Management/Responses
• Appointment Setting
• Licensed Agents Sales and Service
• Warranty and Post Warranty Support
Customer Acquisition Services
vServe24/7 Customer Acquisition Programs are designed to generate leads by providing potential customers with an intelligent, targeted presentation about the products and services they need. By delivering relevant and valuable information, our customer acquisition programs help clients build prospect databases faster, learn more about their audiences, and generate more reliable leads from their marketing efforts.
Our customer acquisition services target interaction with potential customers for "prospecting" i.e. either for generating interest in products and services, or to up-sell and cross-sell to an existing customer base or to complete the sales process on-line.
Our services include:
• Outbound Sales
• Inbound Sales
• Appointment Setting
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