vServe24/7 provides Infrastructure Management Services to corporate IT departments and Data Centers. We provide customized, client-specific services and professionally managed support for companies seeking outsourcing partners with a core competence in managed services. We support multiple platforms and our services include installation, maintenance, monitoring and support. We offer 24x7 support services for different types of servers, databases and applications from our facilities in US, UK and India.

vServe24/7 provide DBA services like remote Oracle and MS- SQL Server database and operating system monitoring. We also provide remote network and security monitoring services. vServe24/7 System Administration expertise team has capability to give Total Information System Department Solutions (like Mail server, Web server, Database server, Implementation of ERP, CRM & Client-Server application and Backup Solutions) for Client. We also provide remote configuration, monitoring and maintenance of firewalls and routers.

Database Services

We offer companies a high-quality solution for database management that helps companies lower their IT costs while realizing corporate-wide efficiency gains. These efficiency gains help companies be more productive and drive revenues up.

We support every aspect of managed database administration services. Our database services provide for secure, optional management and increased database productivity. Our services Range from complete remote database administration, database design and enhancement to installation / upgrades, Backups/ restoration and performance and capacity management. We have proven track record with database Management systems in multiple environments.

By outsourcing your database administration to vServe24/7, you will benefit by the knowledge sharing, checks and balances, 24 x 7 coverage, multiple DBA contacts, infrastructure and product expertise, and proactive administration and tuning. Our database administration services include:

•	24/7 Monitoring and Maintenance
•	Backup and recovery
•	Performance tuning
•	Capacity planning
•	Physical and logical design
•	High availability
•	Reorganizing Database Storage

Data Center Services

We offer complete data center management services that can help your organization capitalize on business opportunities and result in real improvements in profitability. We specialize in managing data centers for ISP's and Hosting companies.

vServe24/7 monitors the availability of most major Internet Server types. A dedicated support team will monitor and maintain your data centers 24/7. The Internet server protocols supported by vServe24/7 are listed in the following table:

Supported Servers

•	Web servers
•	Secured Web servers
•	Proxy servers
•	FTP servers
•	Domain Name Servers
•	Mail servers
•	Directory servers
•	News and collaboration servers
•	Chat and messaging servers
•	Database servers
•	Enterprise Backup servers ( Networker , NetVault, Veritas )
•	Application servers

Supported Hardware

•	Routers
•	Firewalls
•	Switches
•	Caching Servers
•	Load Balancing Servers
•	Cluster Servers (Microsoft/Unix)
•	IBM AIX/HP-Unix/Sun Solaris Servers

Server Services

vServe24/7 offers best-in-class expertise in system environments, with support for UNIX, Linux and Windows. We help you manage your server environment and backup effectively to maintain performance at optimum levels. Our servers and backup management offerings ensure that server parameters and operating systems are Administered and tuned well. Our services include:

•	Installing, maintaining, and managing Operating systems
•	Performance monitoring of servers (monitoring CPU, disk space, memory utilization) and tuning
•	Storage solutions management
•	Backup management and restoration drill exercises
•	Configuration management
•	Management of upgrades and patches
•	Providing remote systems management services for hardware that must stay at the customer's site

Network Services

As the infrastructure becomes increasingly critical to the overall success of the business, network performance determines the levels of productivity, revenue growth and customer satisfaction. To ensure the ongoing functionality of network, there is a need to focus on implementing, maintaining, managing and protecting the network-based services and equipment. One can't afford a failure, but at the same time, one can't be directing all the resources and capital to network maintenance

With Network Monitoring, Support and Management services from vServe24/7 , we improve your network availability, optimize your network performance and proactively manage operational issues to ensure smooth, uninterrupted running 24/7/365 basis. You get the advantage of a fully managed network solution without the capital expenditures and resource limitations.

Following are the features of our Network Services :

•	24/7 Remote Monitoring
•	Problem Management
•	Change Management
•	Configuration Management
•	Fault Management
•	Performance Management

Security Services

Our spectrum of security services ensures that you have one, fully accountable source that manages your security issues while you focus on your business. We provide 24x7 support and our service cover incident and alert handling as well as reporting and trend analysis. Our services include: