Driven by technology adoption by the customers, Retail banks are experiencing rapid digital transformation, moving them away from traditional banking systems. There is an increasing uptake of new banking channels like mobile phones, tablets and ATMs by retail customers. Given this scenario, an omni-channel strategy that drives a consistent and unified experience is important across banking channels. As technology democratizes the customers’ access, there are more customers, more unique preferences and demand from customers. Thus, technology is at the forefront in helping banks gain market share, gather business intelligence & customer intelligence and digitally orient themselves to stand out amongst the competition.
Today, Nous is serving world’s leading Retail Banks transform operations and deliver differentiated services to customers. Through proven business models and methodologies, Nous provides application consultation, implementation, transformation and testing services.