Improve Customer Experience and increase Customer Loyalty with our MS Dynamics CRM solutions

CRMs have evolved from being a simple system of records containing customer data to highly intelligent, adaptive, mobile and social platforms that enterprises could take advantage of. Enterprises realize that there is a goldmine of customer information that is residing within CRMs and these information nuggets could be used to improve customer experience and customer loyalty while improving the productivity of Sales, Marketing and Customer Support teams.

Microsoft Dynamics CRM enables enterprises to improve customer experience leveraging Business Intelligence, Field Services, Social Collaboration and Social Analytics features. It enables you to streamline your business functions and increase profitability in Sales, Marketing, Social, Customer Care and Field Service divisions. Microsoft Dynamics CRM is available in cloud and on premise platforms.

Create Long Term Relationships with Customers leveraging Nous MS CRM Dynamics Services

CRM contact centerContact Center

Enable timely customer case resolution and increase customer satisfaction

Sale Automation services in CRMSales Automation

Keep tab on your high value opportunities and never let any opportunity slip by

Marketing Automation in CRMMarketing Automation

Send campaigns to increase your market reach and keep tab of ROI on campaigns

Platform migrationPlatform Migration

Migrate from disparate CRM systems or upgrade from one platform to another

Social Listening servicesSocial Listening

Proactively connect on social media to gain insight on how people feel about your business

Our MS Dynamics CRM Services

Nous with its expertise in Microsoft Dynamics CRM implementation services can help you develop CRM Roadmap, provide services from commencement, discovery through implementation, user adoption improvements and beyond. We implement specialized Dynamics CRM solutions to enterprises across small, medium and large segments which includes Implementation from any state, Custom Extensions, Customized Portals, Mobile implementation etc.

Our Key Service Offerings

CRM Readiness Assessment & Roadmap
Green Field Implementations – Cloud & On-Premise
Social Engagement using MSE
Parature Implementation for Customer Care
Field Services Implementation
Support and Enhancement Services
Data Migration & Integration services
Platform Migration
Customization and Custom Development
Platform Upgrade
On Premise to Online conversions
User Adoption Improvement Services

Why work with Nous?

  • Experience in Integrating with specialized tools like
    • Microsoft Social Engagement
    • Dynamics Marketing Implementation
  • Robust Mobility practice staffed with experts who can provide custom solutions
  • Specialized Offshore Development Center - Right Mix of Onsite offshore model.
  • We keep ourselves abreast of the latest trends in MS Dynamics CRM
Why work with Nous?
Devops managed services case study

Learn how Nous simplified the Customer Relationship Management and helped increase productivity of sales and customer support teams for a Global Insurance Company in the US.


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About Nous Infosystems

Nous Infosystems is a CMMi Level 5 SVC + SSD v1.3, ISO 9001:2008, and ISO/IEC 27001:2013 certified global Information Technology firm providing software solutions across a broad spectrum of industries. Major offerings include Digital Transformation, Application Development & Maintenance, Enterprise Application Integration, Product Engineering, Business Intelligence, Independent Testing and Infrastructure Management Services.

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