Enhance Your Customer Experience With Our Oracle Cloud CX Solutions

Customers today enjoy unprecedented access to information and technology, providing them the ability to make innumerable choices. In order to succeed in today’s competitive environment, organizations must provide the best possible experience to their customers. According to an Oracle report, businesses suffer a 20% estimated annual revenue loss when they don’t offer a positive customer experience. Cutting-edge customer experience (CX) solutions can set your business apart, offering a unique opportunity to stand out from the competition.

The best-of-breed SaaS applications from Oracle help you re-imagine your business, and out-perform competitors. The applications in the Oracle CX Cloud Suite are integrated with social, mobile, and analytics capabilities that help you deliver the experiences customers expect and the performance the market demands.


LEVERAGING NOUS' ORACLE CLOUD CX SOLUTIONS

NOUS CRM CAPABILITIES
Platform migrationMARKETING CLOUD

Plan and execute automated marking campaigns

CRM contact centerSALES CLOUD

Achieve more, faster, and with less resources

Sale Automation services in CRMSERVICE CLOUD

Reduce services and support costs, and increase the customer bottom line

Marketing Automation in CRMPLAT MIGRATION

Migration from legacy CRM systems or upgrade from one platform to another

Platform migrationDATA MIGRATION & INTEGRATION

Real-time and asynchronous - data exchanges with other enterprise softwares

Social Listening servicesANALYTICS & REPORTS

Provide insight for your organization at any level, access analytics with a click

Platform migrationSOCIAL CLOUD

Monitor and respond to high-volume messages across social channels in one comprehensive view

Platform migrationCPQ CLOUD

Increase sales efficiency, accelerate sales performance and help e-commerce site sell faster, on any device

Our Oracle Cloud CX Services

Nous, with its expertise in Oracle Cloud CX solutions, can help clients define their CX Roadmap and Strategy, reduce service and support costs, and provide value-driven solutions which improves customer satisfaction and employee productivity, thereby enabling them to maximize their ROI. We deliver tailored, end-to-end IT enabled solutions and services that meet our clients' unique business needs and at the same time, help them achieve sustained growth and profitability.

Our Key Service Offerings

CRM Readiness Assessment & Roadmap
Data Migration & Integration services
Customization and Custom Development
User Adoption Improvement Services
Customer Loyalty through superior support and enhancement service
Social Engagement using OSN
Green Field Implementations on the Cloud
Dedicated Oracle Cloud CX Center of Excellence (CoE)
Platform Upgrade

The Nous Advantage

  • Oracle-certified professionals with deep understanding of the latest product offerings and roadmap
  • Technical expertise to drive unique customer value from strategy through execution, while reducing IT cost and complexity
  • A dedicated Oracle Cloud CX Center of Excellence (CoE) focused on designing and developing optimized and custom solutions across different industries
  • Specialized Offshore Development Center - Right Mix of Onsite offshore model
Why work with Nous?
Devops managed services case study

Learn how Nous’ Oracle CRM solution provided a multi-channel customer experience to the client’s end customers and increased productivity of Sales, Marketing and client executives.

Download the Case Study

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