Customers today enjoy unprecedented access to information and technology, providing them the ability to make innumerable choices. In order to succeed in today’s competitive environment, organizations must provide the best possible experience to their customers. According to an Oracle report, businesses suffer a 20% estimated annual revenue loss when they don’t offer a positive customer experience. Cutting-edge customer experience (CX) solutions can set your business apart, offering a unique opportunity to stand out from the competition.
The best-of-breed SaaS applications from Oracle help you re-imagine your business, and out-perform competitors. The applications in the Oracle CX Cloud Suite are integrated with social, mobile, and analytics capabilities that help you deliver the experiences customers expect and the performance the market demands.
Plan and execute automated marking campaigns
Achieve more, faster, and with less resources
Reduce services and support costs, and increase the customer bottom line
Migration from legacy CRM systems or upgrade from one platform to another
Real-time and asynchronous - data exchanges with other enterprise softwares
Provide insight for your organization at any level, access analytics with a click
Increase sales efficiency, accelerate sales performance and help e-commerce site sell faster, on any device
Nous, with its expertise in Oracle Cloud CX solutions, can help clients define their CX Roadmap and Strategy, reduce service and support costs, and provide value-driven solutions which improves customer satisfaction and employee productivity, thereby enabling them to maximize their ROI. We deliver tailored, end-to-end IT enabled solutions and services that meet our clients' unique business needs and at the same time, help them achieve sustained growth and profitability.
Learn how Nous’ Oracle CRM solution provided a multi-channel customer experience to the client’s end customers and increased productivity of Sales, Marketing and client executives.Download the Case Study
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