Achieve Meaningful Outcomes by Utilizing your IT Strategically

Traditional businesses use a combination of disintegrated software applications, emails, and spreadsheets to perform daily operations.

Without a well-defined method to track resources, costs, and timelines, IT infrastructures often spiral out of control. They continue to function at suboptimal levels and never being able to achieve maximum productivity. Our ServiceNow IT Business Management (ITBM) services involve the use of unique techniques to resolve IT challenges, focusing on organizational strategy and processes.

Our ServiceNow Certified ITBM Implementation Experts offer customized combinations of tools and applications to help businesses consolidate all of their processes on one single platform, align IT processes to business goals, manage better, and deliver faster.

Why do you need ServiceNow ITBM?


Utilize resources optimally


Improve productivity


Spend right

Gain visibility into project and application portfolios, get financial insights, manage demand, resources, and budgets better, and empower decision-makers with insights that best support organizational goals.

Nous Infosystems is a ServiceNow Premier partner. Our ServiceNow Certified Consultants enable organizations to align IT investments with business goals in the most efficient way.

ServiceNow ITBM Solution Offerings


Agile development         

  • Agile development 2.0
  • Performance analytics
  • Project integration
  • Test management

IT financial management

  • Financial planning
  • Financial modeling
  • Payment operations
  • Document management

Project portfolio management

  • Demand management
  • Project management
  • Portfolio management
  • Resource management

Application portfolio management

  • Application classification
  • Applications assessment framework
  • Capability mapping
  • Reports and dashboards

ITBM Highlights


Align all applications with business goals and priorities

  • ServiceNow APM solutions help create synergies among processes within a system. Gain visibility into your applications for cost management, ensuring alignment and seamlessly adapting to change, with ServiceNow Application Portfolio Management (APM). Our ServiceNow Application Portfolio Management solutions help companies bridge the gap between business goals and processes.

Streamline work with goals using ServiceNow PPM

  • Manage end-to-end project life cycle including your project portfolio, resources, demands, time cards, ideas, and agile delivery with ServiceNow Project Portfolio Management. Our ServiceNow PPM solutions support agile delivery methods that improve delivery and have a proven record of scaling efficiency by 35-40%.

Gain visibility into Software Development Lifecycle (SDLC)

  • Manage the entire lifecycle of your scrum or waterfall development efforts from inception through testing and deployment with ServiceNow Agile Development. Identify and prioritize resources with improved visibility, create greater value on every investment and bring about change faster.
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