Achieve Meaningful Outcomes by Utilizing your IT Strategically

Without a well-defined method to track and scrutinize your resources, costs, and timelines, your IT can quickly spiral out of control. ServiceNow IT Business Management (ITBM) offers unique ways to solve IT challenges, focusing on organizational strategy and processes.

ServiceNow ITBM allows you to gain visibility into project and application portfolios, get financial insights into the cost of service delivery, better manage demand, resources, and budgets, and empower decision-makers on investments that best support organizational goals.

Nous Infosystems is a ServiceNow Premier partner. Our certified ServiceNow consultants enable organizations to align IT investments with business goals in the most efficient way.

ServiceNow ITBM Solution Offerings


Agile Development         

  • Agile development 2.0
  • Test management

IT Financial Management

  • Financial planning              
  • Financial modelling

Project Portfolio Management

  • Demand management              
  • Project management
  • Portfolio management
  • Resource management

Application Portfolio Management

  • Application classification
  • Applications assessment framework
  • Reports and dashboards

ITBM Highlights


Align all applications with business goals and priorities

  • Gain visibility into your applications for cost management, ensuring alignment and seamlessly adapting to change with ServiceNow Application Portfolio Management (APM)

Streamline work with goals using ServiceNow PPM

  • Manage end-to-end project life cycle including your project portfolio, resources, demands, time cards, ideas, and agile delivery with ServiceNow Project Portfolio Management

Gain visibility into Software Development Lifecycle (SDLC)

  • Manage the entire lifecycle of your scrum or waterfall development efforts, from inception through testing and deployment with ServiceNow Agile Development
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