Nous enabled the client, a global leader in the mining industry with operations across the globe, to create a branded Knowledge Management portal that incentivized knowledge sharing and also reduced the total cost of ownership of the client.
The client experienced the following benefits:
- The new Knowledge Exchange portal environment came with a Microsoft guarantee of 99.9% uptime.
- Customer used the discussion forum to reach out to SMEs to share knowledge and experience.
- Power users could easily modify the needed content and publish it across the globe. It drastically reduced the maintenance cost of the customer.
- Cloud based implementation ensured zero infrastructure and platform maintenance