Streamlined IT Service Delivery for a Leading Bank

Streamlined IT service delivery for a leading bank through workflow automation using ServiceNow

One of the world's 300 largest banks, headquartered in New York City wanted to enhance customer satisfaction by reducing delays in customer request completion and improving service delivery efficiency.

Learn how Nous developed a feature-rich solution to streamline IT service delivery, enabling the bank to achieve a 45% increase in operational efficiency through workflow automation using ServiceNow.

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