The path to customer-centricity requires determination and a vision to succeed. However, there are various challenges that an organization needs to go through to become customer-centric. Some of those challenges are internal to an organization like mindset, having the right technology to support customer-centricity, etc. and some external like regulatory challenges.
Nous Infosystems is a CMMi Level 5 SVC + SSD v1.3, ISO 9001:2015, and ISO/IEC 27001:2013 certified global Information Technology firm providing software solutions across a broad spectrum of industries. Major offerings include Digital Transformation, Application Development & Maintenance, Enterprise Application Integration, Product Engineering, Business Intelligence, Independent Testing and Infrastructure Management Services.