We offer quality professional support and maintenance services for SharePoint applications and platform. Our customers benefit from the reduction of TCO along with optimized adaptive maintenance. Together with the reduced costs for the BAU, we offer faster response and reaction times based on our SLA management and Nous Direct Delivery models and thus enable stable production systems. We have well-established and proven transition frameworks for support & maintenance engagement as a pre-requisite for the ownership transfer.
Nous assists in identifying the problems and their root cause and provides resolution for reported problems. This is followed with verification and validation of the resolution and distribution of the fixes to ensure consistent platform functions.
This includes services such as monitoring potential problems, providing problem resolution, verification and validation of the resolution, release management for appropriate distribution of the fixes. This help in providing an uninterrupted experience of accessing and managing information.
This includes basic migration support, patch, hot-fix and service pack upgrades, business user training on feature upgrades, refactoring and re-write of problem areas based on planned design/architecture reviews.
Tweaks and additions for your portal to include changing business needs and to make the platform more relevant and in order to improve business efficiency. Besides, this includes impact analysis, metrics measurement and optimization of the platform.
A solution based on SharePoint platform leveraging built in capabilities of data storage and analysis, workflows, analytics, reporting and content management.
Nous Infosystems is a CMMi Level 5 SVC + SSD v1.3, ISO 9001:2008, and ISO/IEC 27001:2013 certified global Information Technology firm providing software solutions across a broad spectrum of industries. Major offerings include Digital Transformation, Application Development & Maintenance, Enterprise Application Integration, Product Engineering, Business Intelligence, Independent Testing and Infrastructure Management Services.