Keep your Mission-critical IT at Peak Performance

The always-on business is fast becoming an industry standard, and ensuring high availability is now critical to business success. However, keeping your business continuously available implies dedicating valuable time and resources to the demanding task of keeping your IT infrastructure up and running 24/7/365.

Nous’ Managed Services offers end-to-end IT infrastructure operations service management, including monitoring, support, and consulting, to help you deliver on growing business demands. Combining the benefits of an in-house team with the expertise and efficacy of an outsourced service, we implement targeted and cost-effective solutions to ensure the stability of your IT infrastructure and its components.

Nous’ plug and play model, with resources, ticketing systems, monitoring tools, and communication capabilities, helps organizations to boost productivity at a reduced cost, minimize IT risks, and build future-ready IT infrastructure.

Services

Discovery

Application Managed Services

  • Application performance monitoring & support
  • System maintenance support
  • Process enhancement support
  • Service desk managed resourcing
  • Multi-cloud platform support
  • Integration support
Operational Intelligence

ServiceNow Managed Services

  • ServiceNow implementation support
  • ServiceNow enhancement and bug fixes support
  • ServiceNow integration support
  • ServiceNow platform development support
Event Management

Infrastructure Managed Services

  • Cloud managed services
  • Server management
  • Database management
  • Network operations
  • Storage area support
  • Unified communication support

Partnerships & Solutions

  • servicenow
  • aws
  • salesforce

Why Nous?

Automation-driven managed services
ServiceNow Premier partner
Perfected service model through years of experience
Tailored, targeted, and cost-effective solutions
Flexible engagement and pricing models
Case Study

Learn how we helped a leading provider of email archiving services in maintaining support standards through shared support services for providing 24/7 availability of experts and service desk for incidents, problems, and knowledge management.

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Case Study

Learn how we enabled a global marketing and e-commerce services provider to expand seamlessly into different geographies by providing end-to-end technical support, functioning as an extended arm of their service desk.

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Case Study

Learn how we assisted a leading biotechnology company in providing 24/7 infrastructure support and service desk portal support for their newly developed disease registry, specifically for physicians accessing the registry for patient data.

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