Creating Positive Customer Experience in Banking

Today banking industry is highly dependent on customer centric activities and their customers expect more than just profitable financial products from them. There is a huge demand for an outstanding customer experience which provides a superior value add while meeting basic user expectations. In this e-paper, we detail:

  • Evolving customer behavior and preferences
  • Growing business constraints
  • Elements to improve banking customer experience

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About Nous Infosystems

Nous Infosystems is a CMMi Level 5 SVC + SSD v1.3, ISO 9001:2015, and ISO/IEC 27001:2013 certified global Information Technology firm providing software solutions across a broad spectrum of industries. Major offerings include Digital Transformation, Application Development & Maintenance, Enterprise Application Integration, Product Engineering, Business Intelligence, Independent Testing and Infrastructure Management Services.

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