Nous enabled the client, a global leader in the mining industry with operations across the globe, to create a branded Knowledge Management portal that incentivized knowledge sharing and also reduced the total cost of ownership of the client.

The client experienced the following benefits:

  • The new Knowledge Exchange portal environment came with a Microsoft guarantee of 99.9% uptime.
  • Customer used the discussion forum to reach out to SMEs to share knowledge and experience.
  • Power users could easily modify the needed content and publish it across the globe. It drastically reduced the maintenance cost of the customer.
  • Cloud based implementation ensured zero infrastructure and platform maintenance

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