The goal of user experience (UX) design is to provide users with an effortless experience when they interact
with digital products. Effortless digital experience is about limiting the number of steps users have to
take to accomplish the tasks that the app is designed to do. With the proliferation of digital channels for
customer acquisition and engagement, customer experience has become a top business priority for
business-to-consumer (B2C) companies.
UX is a critical part of the customer experience journey of consumer businesses, with 73% of companies with
above-average customer experience
performing better financially than their competitors. Even business-to-business (B2B) companies perform
better than competitors with improved customer experiences, resulting in a 15% reduction in customer
churn and a 40% increase in win rates  .
Investing in UI/UX design can bring rich dividends for companies across both B2B and B2C segments. UX design
is a dynamic and evolving field that needs to strike the balance between enhancing customer engagement and
attending to customer needs through detailed user research and translating them into features through
Some user experience design trends for 2022 are
Each year, new mobile devices with new screen sizes and resolutions are introduced, adding to the UX
designer's responsibilities to adapt their design to these devices - whether it is a new iPhone model, a
smartwatch, or any other device. As a result, mobile-first has emerged as one of the most significant UX
Even though responsive design has been prevalent for a while, technology innovation and the introduction of
new devices bring new challenges that necessitate continuous improvements.
Augmented and virtual reality
Augmented Reality (AR) and Virtual Reality (VR) will influence future experience design as AR and VR
redefine how users interact with the product. AR and VR enable immersive experiences, which will become an
integral part of business communication as organizations adopt hybrid work environments.
As metaverse gains traction, UX design trends for 2022 will include immersive and customized experiences
that respond more directly to a user's needs and environment in real-time. This will lead to a new set of UX
design rules with broad-based influence across all industries.
Experience design trends for 2022 have one common underlying theme of creating an engaging and immersive
experience, i.e., 3D design. Using 3D elements in design is not a new concept, but it will see renewed
interest in 2022.
In the past, developers have been using oversized 3D inserts that increase page load time or application
launch. This year, the emphasis will be on small frameworks and less demanding computing resources. The
inclusion of 3D elements will improve usability and impart a high degree of originality to the design,
especially relevant in the context of metaverse gaining adoption. In addition, we will see greater adoption
of design content based on 3D for applications across web and mobile ecosystems.
Even as Neumorphism relates to Skeuomorphism, there is a new focus on UI design related to it.
Neumorphism UI trend is a term used in Graphical User Interface (GUI) design to describe
interface objects that resemble their real-world counterparts in how they appear on the screen. The focus of
Neumorphism is all about the color of the entire screen, using solid colors, blending contrasts effectively,
and using shadows.
Glassmorphism is a UI design term that emphasizes light or dark objects placed on colorful backgrounds. The
main aspect of this trend is a semi-transparent background with a sublime shadow and border, giving the
background the impression of frosted glass. The frosted-glass effect achieved by using background blur adds
depth to the design and establishes verticality.
Glassmorphism is the evolution of a similar concept that had first been introduced by Apple in 2013 and
revived with its latest update, macOS Big Sur, in November 2020. The design trend has been steadily growing
in popularity since 2021.
Dark mode refers to user interfaces with predominantly black or other dark-colored backgrounds. Light colors
for text and secondary details stand out with better contrast. The dark mode is now becoming the default
The dark mode offers a minimalistic visual tone. It is a key component of the overall efforts to de-stress
users who spent significant time looking at the screen with a predominantly white background. Even users
prefer to use dark mode, as highlighted by research from Android Authority
stating that 91.8% of people use dark mode wherever available.
We can expect to see more web and mobile applications and digital products in the dark mode in 2022.
Voice User Interface (VUI)
A voice-activated user interface enables users to interact with UI using a voice command. The rise of smart
speaker devices and the general use of voice for search will continue to influence UI and UX design in 2022.
With Artificial Intelligence (AI) and Machine Learning (ML) solving the challenge of word recognition
accuracy, VUI will continue to evolve.
Typography followed strict guidelines a decade earlier. But designers are now experimenting with fonts,
shapes, emojis, and textures to enhance user experience. Using intricate typography, the designer conveys
information concisely that can be understood by customers effortlessly
Holographic/Neon trends complement the immersive user experience of the metaverse, augmented, and virtual
reality. The trend is characterized by vibrant, glowing colors, abstract shapes, and hologram-looking
Personalized experiences have become a regular part of experience design with more customer data
availability. Companies have a treasure trove of customer data, from demographics and behavioral data to
localization and more, which enables them to personalize their customer experiences. With artificial
intelligence and machine learning, hyper-personalization is becoming a differentiator for customer-centric
companies. Personalized experiences benefit customers and enhance the company's business performance by
increasing the lifetime value of customers.
Micro-interactions are small visual moments where the user and design interact. The ‘like
button’ or a scroll bar, that shows users where they are on the page, are the design equivalents of
As UI/UX design evolved from static to dynamic, the significance of micro-interactions in the user
experience journey increased. It will be one of the defining UI trends.
Design thinking, a practical and creative problem-solving approach, focuses on humans first and foremost to
understand needs and creates user-centric solutions to meet them. As digital
experience becomes central to an organization’s technology-enabled business transformation,
design thinking will be another important trend to watch out for in 2022, when human-centric computing
finally comes of age. With artificial intelligence (AI) driven applications being developed across industry
verticals, engineers and data scientists will collaborate with design thinking professionals to better
understand the problem from user perspectives and create the most appropriate solutions.
UX design trends are ever-evolving. While the above-stated trends can be helpful, partnering with a
experience design services provider like Nous Infosystems can help you adapt easily to the changing
trends without altering your entire design process. Nous’ experience design consultants can help you
stay ahead of these trends to meet users’ needs and expectations and deliver exceptional user