Transform IT Service Management through Streamlined ServiceNow Automation

Ineffective IT service management practices using multiple non-integrated tools can often lead to information silos. With too much time and resources spent on firefighting issues, teams can fail to meet the organization's service needs.

ServiceNow IT Service Management (ITSM) offers a robust framework to elevate IT service delivery and align them with critical business needs. Nous, a ServiceNow Premier partner, helps organizations to transform the IT service experience. Nous’ certified ServiceNow ITSM professionals have helped our customers reduce high-priority incidents by 25%, achieve high employee productivity, and boost CSAT scores.

Nous’ IT Service Management (ITSM) solutions with Servicenow help in implementing ITSM processes to consolidate all IT tools into a single data model, streamline service delivery, automate workflows, gain real-time visibility, and improve IT productivity.

ServiceNow ITSM Solution Offerings

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Agent Workspace

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Incident Management & Problem Management

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Change Management

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Configuration Management Database (CMDB)

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Asset Management

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Virtual Agent

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Performance Analytics

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Predictive Intelligence

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Request Management and Knowledge Management

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Reports and Dashboards

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